Introduction. In the context of the pandemic of a new coronavirus infection,
crises in the field of economy, education, politics and health have intensified.
Medical workers turned out to be the most vulnerable category of the population
in terms of the risk of developing emotional burnout. The additional challenges
faced by healthcare professionals have multiplied the workload of healthcare
professionals, as well as increased susceptibility to stress and burnout. The
purpose of the study is to conduct a comparative analysis of the phases of the
burnout syndrome among medical workers and to study the factors associated with
the burnout syndrome during the COVID-19 pandemic. Materials and methods. The
study involved healthcare workers in COVID hospitals (n=201); medical workers of
the outpatient-polyclinic level (n=186); medical workers of multidisciplinary
hospitals (n=195); control group (n=190). The following research methods were
used: a questionnaire survey and a questionnaire by Boyko V.V. «Diagnosis of
the level of emotional burnout», which is a questionnaire of 84 questions.
Results. A high level of emotional burnout was revealed in the general sample of
medical workers compared to the control group. The most pronounced signs of
emotional distress: tension, resistance, exhaustion are found in medical workers
in COVID hospitals compared to medical workers in multidisciplinary hospitals
and outpatient clinics. Potential sources of stress for medical workers include:
high workload, restrictive measures being introduced, fear of illness, lack and
shortage of PPE, the threat and risk of contracting a new coronavirus infection,
a long period of isolation, financial instability, insufficient (in the first
stage) accumulated knowledge about a new little-studied disease, a feeling of
discrimination and / or stigmatization.